Shipments and returns

Orders will be packaged and shipped 1-2 working days after payment confirmation. Orders that are taken on weekends (Saturday and Sunday) will be checked and shipped on Monday. We use JNE and SICEPAT service for your package shipment with an estimation of 1-3 working days to your package arrival based on your preference. Shipping cost will be charged on customer and it may vary, depending on the location of which the package will be shipped to. Tracking code will be provided and shared to you through e-mail right away after shipping.

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please be 100% sure that you are confirming the purchase to be fair to all customers. Once payment is received, we cannot cancel your order as it has already been processed. 

SHIPPING RULES AND RESTRICTIONS

We do not take responsibility if the courier cannot deliver the package in time due to incomplete address, misspelled address or no recipient at the address. For Indonesian customers, please check your JNE shipping number in the through www.jne.co.id or you can call JNE customer service (021-2927 8888) to deal with the problem.

For customer using SICEPAT please check your tracking number from http://www.sicepat.com/cek-resi

INTERNATIONAL SHIPMENT*

International orders are delivered via DHL Indonesia. Prices and shipping times depend on location. Please allow 4-25 working days for international shipping.

*International shipping will be available soon


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